FAQs

HERE ARE SOME QUESTIONS WE ALWAYS GET FROM CLIENTS!

ORIGINAL SGS PROJECT !

To order with us, you can easily contact us here via our social media channels and Whatsapp Admin 0822-8902-3433. Feel free to contact us through any of these channels to get the item you want to order. Our team will be happy to help you with your purchase. You can find a detailed step by step guide on our Instagram by clicking on this link. Please note that the prices stated do not include shipping costs. The final price, including postage, can be obtained by adding the item to your cart.

Our focus is not only to provide pre-owned items available at a low price but also to provide new items at an affordable price.
We are a registered company in indonesia. Items that are pre-owned do come with receipt and will undergo professional authentication before being shipped to us. For new items, they will also come with our company’s receipt and original packaging such as brand box.
We are pleased to offer shipping services to nearby countries such as indonesia, singapore, Malaysia and to many other countries depending on terms and conditions.
The delivery time is estimated to be 1-2 weeks time subjected to custom delays depending on the nature of your order.

Once we have accepted your order, we do not accept any cancellations. For changes to your shipping address, please navigate to our “About Us” page and scroll down to find our contact details

If your order was canceled, it is most likely because the item you were interested in was sold to someone else just before you. We apologize for any inconvenience this may have caused. Rest assured, a refund has been initiated via our payment processor, and you can expect to receive it within 5-10 business days. Please feel free to contact us if you have not received your refund after the stated duration.

If you need to contact us, you can contact us on Whatsapp Admin 0822-8902-3433 here through our social media profiles or use the form provided to send us an email inquiry. Once we receive your message, we will do our best to reply to you as soon as possible.

At our store, we offer an SGS ‘specials’ form that allows us to cater to customers’ specific budget,conditions and other special requests. This personalized approach sets us apart from other stores and ensures that our customers receive the best possible service.

At our store, we offer an SGS ‘specials’ form that allows us to cater to customers’ specific budget,conditions and other special requests. This personalized approach sets us apart from other stores and ensures that our customers receive the best possible service.

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